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Old 10-10-2011, 02:23 PM   #1
redde44
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Casper's Electronic

Wondering if any has had the problems that I have experience with Caspers Electronic on shipping out the product that you have ordered with them.

I have ordered there the High speed fan kit for a Grand Am and placed my order on Sept 28, 2011. and today is Oct 10 and still no delivery of what I had ordered.

I contacted Caspers on Oct 3 and they informed me that my order had shipped out, but in reality it had not.
On Oct 7 I contacted them again and they informed me that it had shipped out and for me to contact USPS to track my package and USPS had no info on my shipment.
So today Oct 10 I contacted Caspers again and now I spoke with the shipping manager and he informed me that the part was back ordered and they had to make the kit and that they had the package sitting on his desk, so I asked Brandon the manager on why I was not told this in the beginning and had me calling the USPS looking for my package.

Very bad experience from this company and in the future I will not be dealing with this company in the future with any of my electronic needs...
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Old 10-10-2011, 03:59 PM   #2
[ion] C2
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Pretty sure they always used to be a "have someone local pick it up and ship it out for you" company..
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Old 10-10-2011, 04:34 PM   #3
NoSweat83
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If you are wanting one asap. I have a brand new unit. Still in the box and I dont have any use for it. Let me know if your interested.
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Old 10-10-2011, 05:41 PM   #4
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I would certainly be interested in that if he's not, could you pm some details?
As for the run around they are giving you red, that's complete bs, Iv got that stuff when items iv sent in for repair at a few places before, it took a few calls telling them I was going to be talk to my lawyer for them to finally get it shipped back to me. I'd let um have it!
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Old 10-18-2011, 10:06 PM   #5
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what is the point of the high speed fan switch?
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Old 10-18-2011, 10:24 PM   #6
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Quote:
Originally Posted by hok666 View Post
what is the point of the high speed fan switch?

High speed fan KIT as in so that you are pushing more air and cooling more efficiently
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Old 10-19-2011, 08:58 AM   #7
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Originally Posted by hok666 View Post
what is the point of the high speed fan switch?
It allows you to manually turn on your cooling fans to bring your ECT down (useful if you're sitting in hot traffic or in the staging lanes).
I've had mine for probably 10 years and it has never failed. Even works with my new SPAL fans.
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Old 10-19-2011, 09:38 PM   #8
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Quote:
Originally Posted by mfuller View Post
It allows you to manually turn on your cooling fans to bring your ECT down (useful if you're sitting in hot traffic or in the staging lanes).
I've had mine for probably 10 years and it has never failed. Even works with my new SPAL fans.

thank you. That was a better explanation. Pointless for me to buy now, something to purchase later on.
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